We are 100% committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes.
What we collect and why
Under Article 6 (1)(b) of the GDPR we will collect the following information when you register or place an order on our website:
- Name, address and contact information including but not exclusively, phone numbers and email addresses.
- Demographic information such as your address, postcode and country of residence.
This information is necessary to allow us to process and fulfil orders placed on our site.
Email addresses will be used to contact you regarding your account, deliveries and any refunds.
We may also contact you to request a review of the products that you have purchased. You can opt out of this at any time by either contacting email@example.com and stating that you do not wish to receive any review requests from ourselves or you can unsubscribe using the unsubscribe link on the bottom of the review request email.
Please note that we do not collect or store any payment information.
All payment processing is dealt with via Paypal or Stripe and we do not at any time have access to any financial information.
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your order
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
Please note that we will not contact you at any time for market research purposes nor will we ever share your details with another company for this purpose.
Who can see your information
Any data collected by our site is stored electronically, we do not keep any data in a paper format.
We do not and will not share any of the data that we collect with third parties.
You have the right to request information regarding the information that we hold.
To do this please email firstname.lastname@example.org.
How long do we store your data for?
We will safely store your information until you request otherwise.
You have the right to request deletion of the information that you have provided us with.
Deletion of data requests can be made by emailing email@example.com
Any requests will be dealt with as a matter of urgency.
This will mean that in order to place any further orders you will need to re-register with ourselves.
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used.
This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties, EVER.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you would like a copy of the information held on you please write to us or email email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.
We will promptly correct any information found to be incorrect.
Further information can be obtained by emailing or writing to us at the following addresses:
Mail: FAO K Tunley, Bras Briefs and More, 9 Brook Place, Cwm, Ebbw Vale, Blaenau Gwent, NP23 7QZ